Cookie Zendesk

1. Zendesk cookie integration in custom mode
A - Locate it on your website
Here is the code that launches the Zendesk chat that you should have in your site Header
1
<script type="application/javascript" src="'https://static.zdassets.com/ekr/snippet.js?key=4e15810f-956f-40d6-bcab-59f8768b80c1"/>
Copied!
B - The Zendesk function
We'll now transform the script and encapsulate it in a function that will launch the script (the launchZendesk() function).
1
function launchZendesk(){
2
var el = document.createElement('script');
3
el.setAttribute('src', 'https://static.zdassets.com/ekr/snippet.js?key=4e15810f-956f-40d6-bcab-59f8768b80c1');
4
el.id = "ze-snippet";
5
document.head.append(el);
6
} 
Copied!
C - Integration on your website
You'll just have to add the code
1
<script type="text/javascript">
2
//Le sdk qui permet de lancer le widget Axeptio et de sauvegarder les acceptations
3
    var el = document.createElement('script');
4
      el.setAttribute('src', 'https://static.axept.io/sdk.js');
5
      el.setAttribute('type', 'text/javascript');
6
      el.setAttribute('async', true);
7
      el.setAttribute('data-id', '5xxXXxxXXXxxXXXxxXXXa');
8
      el.setAttribute('data-cookies-version', 'XXXXX');
9
  if (document.body !== null) {
10
    document.body.appendChild(el);
11
  }
12
​
13
// La fonction qui permet de lancer Zendesk
14
    function launchZendesk(){
15
        var el = document.createElement('script');
16
        el.setAttribute('src', 'https://static.zdassets.com/ekr/snippet.js?key=4e15810f-956f-40d6-bcab-59f8768b80c1');
17
        el.id = "ze-snippet";
18
        document.head.append(el);
19
    } 
20
​
21
// La fonction qui relie Axeptio au lancement du cookie Zendesk
22
    void 0 === window._axcb && (window._axcb = []);
23
    window._axcb.push(function(axeptio) {
24
      axeptio.on("cookies:complete", function(choices) {
25
        if(choices.zendesk) {
26
          launchZendesk();
27
        }
28
      });
29
    });
30
    </script>
Copied!
Great ! Everything works 👌

Cookie Google Analytics

Next - Technical Integration

Google Ads

Last modified 11mo ago

Copy link

Contents

1. Zendesk cookie integration in custom mode

A - Locate it on your website

B - The Zendesk function

C - Integration on your website