Cookie Zendesk

1. Zendesk cookie integration in custom mode
A - Locate it on your website
Here is the code that launches the Zendesk chat that you should have in your site Header
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<script type="application/javascript" src="'https://static.zdassets.com/ekr/snippet.js?key=4e15810f-956f-40d6-bcab-59f8768b80c1"/>
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B - The Zendesk function
We'll now transform the script and encapsulate it in a function that will launch the script (the launchZendesk() function).
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function launchZendesk(){
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var el = document.createElement('script');
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el.setAttribute('src', 'https://static.zdassets.com/ekr/snippet.js?key=4e15810f-956f-40d6-bcab-59f8768b80c1');
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el.id = "ze-snippet";
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document.head.append(el);
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} 
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C - Integration on your website
You'll just have to add the code
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<script type="text/javascript">
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//Le sdk qui permet de lancer le widget Axeptio et de sauvegarder les acceptations
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    var el = document.createElement('script');
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      el.setAttribute('src', 'https://static.axept.io/sdk.js');
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      el.setAttribute('type', 'text/javascript');
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      el.setAttribute('async', true);
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      el.setAttribute('data-id', '5xxXXxxXXXxxXXXxxXXXa');
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      el.setAttribute('data-cookies-version', 'XXXXX');
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  if (document.body !== null) {
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    document.body.appendChild(el);
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  }
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​
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// La fonction qui permet de lancer Zendesk
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    function launchZendesk(){
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        var el = document.createElement('script');
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        el.setAttribute('src', 'https://static.zdassets.com/ekr/snippet.js?key=4e15810f-956f-40d6-bcab-59f8768b80c1');
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        el.id = "ze-snippet";
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        document.head.append(el);
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    } 
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​
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// La fonction qui relie Axeptio au lancement du cookie Zendesk
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    void 0 === window._axcb && (window._axcb = []);
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    window._axcb.push(function(axeptio) {
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      axeptio.on("cookies:complete", function(choices) {
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        if(choices.zendesk) {
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          launchZendesk();
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        }
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      });
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    });
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    </script>
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Great ! Everything works 👌

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Contents

1. Zendesk cookie integration in custom mode

A - Locate it on your website

B - The Zendesk function

C - Integration on your website